Waterloo Public Library is a two-branch community library system in Ontario, serving a population of approximately 98,000 residents. Library users range greatly in age, interests, and web technology understanding. In 2015 the library undertook a rebranding exercise and determined a new website was required to better reflect the organization’s collection, and engage with and serve it’s diverse community.

  • Provide a modern, clean, customer-oriented responsive design
  • Complies with AODA and WCAG accessibility legislation
  • Seamless integration with existing APIs, social media, blogs and other multimedia


Working with design partner Intent, Sandbox Software Solutions built an elegant, responsive website for Waterloo Public Library in the Drupal open source Content Management System.


Waterloo Public Library now has a content managed website that showcases its brand and its commitment to being a friendly, helpful resource that makes a difference in it’s local community. The site delivers an effective user experience, with easy-to-access site navigation and use of colour and design to create relevant points of focus.

Waterloo Public Library Homepage image shadow

“The Sandbox Software staff are very professional, approachable, quick to respond, and always happy to answer questions and offer assistance.”

— Sandi Hall, Webmaster & Communications Specialist, Waterloo Public Library

The new Waterloo Public Library website was built using the Drupal open source Content Management System.

> Website Design & Development

As part of our quality assurance phase, Sandbox conducted usability testing with several WPL stakeholders to ensure all elements of the website were easily accessible.

> Accessibility Compliance

As part of our Digital Strategy phase, Sandbox met with both internal and stakeholders of WPL to conduct a series of requirements gathering workshops. These sessions helped inform the technical recommendations, IA, Sitemap and design of the new wpl.ca

> Digital Strategy & Consulting