No digital project is immune to risk and challenges which may impact the timeline, budget and completion. After 10 years of successful project outcomes, we take pride in routinely completing projects on-time, on-budget and to the client’s satisfaction.
Risk management in digital projects comes from risk avoidance (through sound project strategy and planning) and rapid identification of risk signals and response to same. Here’s an explanation of our approaches to risk management.
One of the most common complaints associated with digital projects is that project timelines run longer than anticipated. In order to minimize risks which impact project timelines, clients can expect Sandbox Software to:
A lack of communication or miscommunication between project sponsors and a digital agency can result in the following problems:
To assist in building a strong working relationship and to ensure informed communications, Sandbox Software carries out the following activities:
Sandbox uses a robust Project Management tool called FogBugz, which not only allows our team to create cases/tasks, but enables communication with our clients about progress and projected delivery dates.
Increases in a project’s budget can strain relationships between project sponsor(s) and digital agencies. Disagreements on budgets can also result in stalled or cancelled projects.
At Sandbox Software Solutions, our provided pricing reflects the requirements established for the functionalities we’ve discussed with you during our discovery, and presented to you in our proposal. Our pricing is based on estimates of staff time required to achieve an outcome. However, if we underestimate against a clearly understood and jointly accepted requirement, we will ensure that the functionality will be completed at the price estimated.
For cases where clients request changes in scope against jointly-accepted functional requirements, Work Request proposals are submitted promptly to the client, and all such requests must be approved before work is undertaken.
To be fair to both the website sponsor and vendor, it is important to ensure everyone involved in the project understands the client’s expectations for the project. Misunderstanding requirement expectations or over-promising features and functions can result in a dissatisfied client and/or incomplete project. To avoid risks associated with expectations, you can anticipate Sandbox Software to:
Sandbox has a history of achieving or beating deadlines established for our projects. Our track record includes rapid deployment of digital solutions even when the client has been delayed in meeting its milestones or providing content. Our commitment is simple – we will deliver what was agreed upon (and as long as you’ve delivered relevant decisions and content) on time and on budget. Our clients will tell you this is so!