Considering who to partner with for your next digital project? Compare us to other vendors across common considerations in selecting a digital partner and see how we stack up.
Criterion | Sandbox Software: | Vendor: |
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Length of Time Developing Solutions of this Type: | 10 years in business | |
Number of Solutions Developed: | ~300 | |
Size of Team: | 14 staff members | |
Location of all Team Members: | Guelph, Ontario Halifax, Nova Scotia |
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Technologies Used: | Java, .NET (C#), SQL Server, MySQL, PHP, OASIS web CMS, Magento e-commerce platform, WordPress,HTML5/CSS3, Javascript, JQuery, Objective C | |
Design Services Available: | Web Media Designer on Staff | |
Development Methodologies/Approaches: |
Agile |
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Reporting Approach: | Biweekly formal project reports by email Frequent telephone communication (per client preferences) |
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Self-Service Capabilities: |
Through online project tracker FogBugz, clients may submit requests 24/7. Usual response time applies. Online payment option |
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Usual Help Approach: |
Telephone |
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Help Response Times: | 4 hours between 9:00 am and 5:00 pm ET (business hours) 8 hours outside business hours Emergency cell phone service |
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System Maintenance Approaches: |
Contracted maintenance agreements available |
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Administrator Functions Available: |
Most systems we develop provide administrator login credentials to allow system report collection, permission adjustments, etc. |
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Degree of Client Involvement Facilitated: |
From low involvement (show me at the end) to deep integration (including onsite work with us in our offices in Guelph) – and totally at client discretion |
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Staffing Approach to Projects: |
One primary point of contact |
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Pricing Models: | Project-based (firm pricing based on defined requirements) Hourly Retainer |
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Pricing Guarantees: | Our quoted prices for defined functionality will not be exceeded unless scope change is introduced | |
Warranties: | Software product guaranteed to function per project requirements, and all bugs/fixes will be undertaken without additional charges in the first 60 days after official launch | |
Hosting Approach: |
Hosting available through Sandbox (shared server) |
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Terms: | See our Standard Terms and Conditions. | |
Strategic Support: |
Our strategists are involved in project discovery |
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Intellectual Property: | Determined project by project. When OASIS web CMS is used, we license this software to your perpetual, non-transferable use, and we do not own your design or content. In other circumstances, IP is negotiable, depending on our re-use of our libraries. | |
Payment Approaches: |
Electronic transfer |
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Deadline Performance: | We commit to delivery of all solutions to the time designated in our proposal, presuming that all stipulated milestones requiring client involvement are met by the client. |